Amazon should work on their UI

• The "Description" text box in the A-to-z Guarantee claim form keeps on asking you to write "plain text, under 1000 characters long", but doesn't bother telling you double quotes are illegal.
  As a developer I suspected they blocked it after someone read on SQL injection. I doubt any normal user would have solved this "riddle".

• Did someone forget the "sigh out"/"log out"/"get me the hell out of here" link for a signed-in user, or do I need to start wearing glasses? The only thing I found was "I'm not [username]", which is a very bad naming for a very common link.